San Jose Imports
FAQ

What is the minimum order?

Our minimum order is $100 per shipping location.

 

What if I only want to buy a couple pinatas and some other party supplies?

This website is a wholesale site for resellers only. If you are not a reseller, we welcome you to visit our consumer website at www.dulcelandia.com.

 

Do you sell to individuals?

Yes we do. For consumer orders, please visit our complete line of pinatas and party supplies at www.dulcelandia.com.

 

How long does it take to receive my order?

Orders will ship in 7-15 business days from the time you place your order. All sales are final and non-refundable.

 

I need thousands of pinatas. Can you help me?

San Jose Imports is one of the country's largest pinata manufacturers. We supply some of the largest resellers in the country. Whether your order is $100 or $100,000, we can surely help you.

 

How long have you been in business?

We have been manufacturing and distributing pinatas since 1991. Visit our about us page for more information on our company.

 

Do you manufacture the pinatas or are you just a distributor?

San Jose Imports manufactures pinatas in Mexico. By buying from us, you are buying right from the manufacturer.

 

How do I report a shipping shortage or damage claim? Damage claims must be received within 48 hours of receiving your shipment. All sales are final and non-refundable.

E-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

How do you ship?

We use a variety of carriers to bring you the lowest cost shipping. We ship to the continental U.S. only. If you are outside the continental U.S. please contact us before placing an order.

 
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